We would like to inform you that our company will be on holiday for the Chinese New Year from January 20 to February 8, 2025.
During this time, our order processing and shipping operations will be affected. New orders placed between January 20 and February 8 will be processed starting from February 9. For orders that have already been confirmed and are in the process of being prepared for shipment before January 20, we will strive to complete the shipping arrangements as planned. However, due to the holiday, there may be some delays in shipping and delivery services.
Our customer service team will also have reduced availability. For any urgent matters, please contact us via email at [specific email address], and we will try our best to respond as quickly as possible. For non-urgent inquiries, we will get back to you after the holiday.
We sincerely apologize for any inconvenience this may cause you. The Chinese New Year is a very important festival in our country, and we hope you can understand our need to take this time to celebrate and recharge. We look forward to serving you with even greater enthusiasm and efficiency after the holiday.