Dear Customers,
We are writing to inform you of the upcoming National Day holiday in our country.
The National Day holiday will be from Oct 1 to Oct 7. During this period, our company will be on vacation.
Impact on Business Operations
- 1. Order Processing
For orders that are already in progress before the holiday, we will make every effort to complete them as much as possible before the holiday begins. However, there may be a slight delay for some complex orders. For new orders placed during the holiday, we will start processing them on Oct 8.
- 2. Customer Service
Our customer service team will be available with reduced staffing during the holiday. We will do our best to respond to your inquiries in a timely manner, but response times may be longer than usual. For urgent matters, you can contact us by email, and we will try to address your concerns as soon as possible.
We sincerely apologize for any inconvenience this may cause you. We appreciate your understanding and look forward to serving you again after the holiday.
Best regards,